If you need to cancel your reservation, you may do so up to seven (7) days prior to your original tour date for a full refund. For cancellations made within seven days of your original tour date, Bike the Islands will issue a refund less a 10% cancellation fee. For cancellations made within 48 hours of the tour date and time, Bike the Islands will issue a refund less a 50% cancellation fee. If you need to reschedule your reservation you may do so up to 24 hours before your tour.
We do not allow same day cancellations or rescheduling.